Answers to all those questions
you keep asking me.
Do you have a question about a DIY Flight Sims video that
you  purchased?  
Please click
Tech Support for our Awesome Customers

Common questions and answers are below.  
To search for a keyword on this page, click Ctrl + F
THE #1 MOST-ASKED QUESTION
Most of the questions we get are about things we don't even make.  Many
people ask questions about graphics cards, monitors, joysticks, rudder pedals,
etc.  You should always ask the manufacturer those questions.  Many
manufacturers also have support forums that can help.


QUESTIONS ABOUT ORDERS

Q:  How do I order?
A:  Click on the
Premium DIY Video you want, click the [ADD TO CART] button.  
Pay with your credit card. You will receive an email with a download link and
password.  Use it to download the product.

Q:  I lost my download link.  Help?
A:  Please send us an email at DIYflightsims@rogerdodger.net.  We will look up
the order by your email address and send you a new download link.

Q:  I placed an order two weeks ago, but nothing has come in the mail.
A.  These products are instant downloads, nothing is mailed to you.

Q:  I didn't get the download email.
A:  Check your spam or bulk folder.  Every once in a while it gets stuck in there.  
If not, email us at DIYflightsims@rogerdodger.net

Q:  Can I send a check?
A:  Yes, we can accept a bank check or money order for payment.  Fill out
this
order form and mail it.  We will email the download link to you.

Q:  Do you accept eChecks?
A:  No. You won't be able to download a purchase until after your eCheck clears.
Your eCheck will probably never clear.

Q:  How much is that in Euros (pounds, Canadian dollars, yen, rupees, etc.)?
A:  Please check our
International Currency Converter, and be aware currency
exchange rages change daily.

Q:  How much is shipping to Spain (Australia, Germany, Britain, etc.)?
A.  These products are instant download videos and instruction manuals,
nothing is mailed to you.

Q:  Do you charge sales tax?
A:  No.

Q:  Did you charge sales tax in the past?
A:  Yes. At one time we charged sales tax because of a court ruling on Internet
sales. More recently, the Kansas legislature has clarified the law and does not
require us to collect sales tax on digital products sold and delivered over the
Internet. This includes all the products we sell.

Q:  You're not going to spam me if I give you my email, will ya?
A:  No, spam is stupid.  We don't sell email address from the DIY Flight Sims
orders either.  Our full
Privacy Policy is here.

Q:  I have a pre-purchase question.
A:  I think people expect me to get excited when I hear this. After all, a
pre-purchase question means you're just one question away from buying
something, right? Wrong. Most people with pre-purchase questions never buy
anything. But I'm still happy to answer your question.

Q:  I represent a non-profit organization. Can I have something for free?
A:  In the past, I've approved these on a case-by-case basis, but I'm getting
more requests so I think we might start doing a contest for free stuff.
Have a question about our DIY
Flight Sims stuff that's not in the
FAQ?  Send me an email.  
Customers get top priority so please
mention which video you purchased.
Copyright (c) 2005-2013 Roger Dodger Aviation, LLC
All rights reserved
Items sold by Roger Dodger Aviation, LLC are governed and protected by the
copyright laws of the United States of America and international intellectual property agreements

Privacy Policy
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CONSTRUCTION QUESTIONS

Q:  How much does it cost to build one of these?
A:  Material costs vary around the world, however, there is a materials list available for most DIY
Flight Sims projects. Check the product description and click the link for materials.

The link looks like this:


Q:  What is the difference between the
Desktop Airliner cockpit, the Easy Airliner cockpit and the
Universal Airliner
cockpit?
A:  
Click here for a comprehensive comparison of the three different projects.

Q:  Where can I find EPS or XPS?
A:  Most materials can be found at
Lowes or Home Depot, or your neighborhood hardware store.

Q:  What is EPS?
A:   It is Expanded Polystyrene.  Please see more info
about it here.

Q:  Can you just build it for me and ship it?
A:  Not at this time.  In most cases, the materials have already been shipped to your town and are
at your local home improvement store.  This saves you money.  It would cost you a lot of money for
me to manufacture something in my basement and ship it to you.

Q:  How much is the MAACS moving flight simulator?
A:  MAACS was a big research project to explore a
moving flight simulator platform and a virtual
reality headset.  It's not a DIY project.  If there is enough interest, we may develop a DIY moving
flight sim platform in the future.

Q:  Hey!   what is the price and availability if the helmets?  thanks
A:  We aren't selling the virtual reality helmet.  It was just a fun experiment.  We do a lot of
experiments

Q:  I can't find any EPS at the stores near my house, what else can I use?
A:  Other DIY builders have had success with
XPS, (extruded polystyrene) or thick cardboard, foam
board or foam core.

Q:  How sturdy is that flight sim?
A:  Sturdy enough for flight simulator, not sturdy enough for real airplanes.

Q:  I see that you use the CH yokes do you recommend this product over the saitek yokes or can
you advise which would be better to buy as im just starting out
A:  We don't recommend either product more than the other.  Honestly, no computer yoke is like the
real thing.

Q:  hey! i seen that in some of your flight sims you have 2 keyboards in 1 pc is that possible for
windows xp and if so hw do you do it. thanks
A:  Some of our videos include instructions for using two keyboards.  If you see a picture of it, then
we include it with that video.

Q:  What are the 10-16 x 1" screws you mention in the plans?
A:  For the 10-16 x 1" screws, the 10 is the size of the head.  The 16 is just the thread count (16
threads per inch).  The thread count is not a vital piece of info, you might find screws with an 18
thread count, or you may not know the thread count at all.  I've used both #8 and #10 size screws.  
Either one will work.
The two important ideas about using screws with PVC pipe are this:
1.  Get screws that are self-drilling (or self-tapping as some folks say).  That saves you from having
to drill pilot holes every time you attach a screw.
2.  Get screws that are either 3/4" or 1" long.

Q:  Can you make a DIY rudder pedal tutorial?
A:  No. There are already several commercial off-the-shelf rudder pedals available from Saitek, CH
Products and Logitech that are very good. I don't want to "re-invent the wheel" because I  end up
spending more in resources, time, and effort.

Q:  I saw the DIY projects on your website, but do you have (description of something not on the
website)?
A:  I'm surprised at how often I get this question.  Does anybody really believe that I would spend
enormous amounts of time and some money developing a DIY project only to keep it secret?

Q: How large is the
T440 Triple Screen Flight Sim?
A:
53.5" wide (but the monitors extend a bit out to the sides to 56")
66" tall
34" deep

Q: Where can I get that plastic light bulb protector for the Missile Lamp?
A: Home Depot, item #81920 (Westinghouse 5 1/2" x 3 5/8" Polycarbonate Threaded Neck Shade).

Q:  How do I get flight sim to work on two monitors?
A:  We have two free videos that can help.  
Part 1 and Part 2.

Q:  How do I get flight sim to work on two monitors and Windows Vista?
A:  We understand that's a problem.  We recommend the Matrox Dual Head2 Go
or Triple Head2 Go for multiple monitors.

Q:  Where did you buy that yoke and throttle quadrant?
A:  Check our
Online Store powered by Amazon.com.  You will find everything
you see in our videos:  joysticks, throttles, rudder pedals, yoke, throttle
quadrants, VR 920 Virtual Headset, as well as a lot of software, FSX add-ons
and even movies.

Q:  You showed in one of your videos that you had dual controls. I have two
questions reguarding this.
1. Do they both move when used?
2. Which yoke does the computer read from?  Thank you in advance. Keep up
the good work.
A:  You have a sharp eye.  We have used dual control yokes in the past.  
We used CH Products USB flight sim yokes plugged in to two different USB
ports.  They are not mechanically linked so they do not move together.  The
computer recognizes a command from whichever yoke is moving at the time.  
For example, if the left yoke is moving, the computer pays attention to the left
yoke only.  If you stop touching the left yoke, then move the right one, the
computer then gets its commands from the right yoke.  One or the other, not
both at the same time.
Actually, this works out well because we don't want both pilots trying to fly at the
same time either in a simulator or in a real airplane.  

Q:  Hi, I bought a video card, nvidia 8400 512gb and the  card I had before,  an
nvidia 4000 128gb was running my simulator better then the one i got now!   
What cuould be happening?   Its four times better and it doesn't run it better
then the 128  Please help me! What can i do.
A:  Please contact the manufacturer's technical support.

Q:  I have two computers and I am getting ready to run FSX delux on both I
would like to know how do I get them to run at the same time so I can multiply my
simming experience....I want to network the computers to work at the same time.
A:  Try
Peter Dowson's website.  He offers software that makes this possible.

Q:  Is there a way to download the free videos that you have on your site?  I'm
trying to save them but they won't let me.
A:  The free videos are online only at this time.

Q:  What cool products you have. I am curious if you ever used any of your toys
with flightgear ? I am a Linux user so that is the only Sims for use here.
A:  Sorry I haven't experimented with Flightgear or Linux.

Q:  What computer powers the
NAHM Triple Screen Flight Sim?
A:
AMD Phenom II 820
MS Windows 7
6GB DDR3-1066 SDRAM
EVGA GTX 550Ti graphics card
750GB HD
500W powersupply
Matrox triple head to go (digital)

Q:  I have a question about (general question about flight simulator)
A:  You can type that same question into Google and receive your answer
immediately, or you can wait for me to answer your email.

Q:  PVC pipe is so expensive where I live.
A:  There is a
video here that demonstrates one source for buying PVC fittings
online.



OTHER QUESTIONS

Q:  What is Roger Dodger Aviation?
A:  
This is what we do, and this is what we're about.

Q:  Great videos!  Can I get that girl's email address?
A:  No.
because it is designed to prevent
spam from evil, nefarious, web-bots.