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| Returns Roger Dodger Aviation LLC sells electronic products on its website. 99.9% of customers are happy with their purchases, but every once in a while somebody wants a refund. Here's what you can expect if you request a refund. First, if you want a refund, email Matt Thomas at DIYflightsims@rogerdodger.net within 30 days of your purchase. DO NOT request a chargeback from your credit card company or you will need to pay a fee. Most chargeback fees are about $30.00. I'm going to need to know what was wrong the product you purchased and why you are requesting a refund. If you tell me you just don't want it, that's pretty lame, and you need a better reason than that. I'll need to know what I can do to improve the product to prevent future returns. Once I approve the refund, you will need to delete the product you purchased. We do this because there is no way to "return it to the store" because the product was downloaded from the Internet. You will need to delete the product you downloaded, and all backup copies, and destroy all hardcopies you made of the product. After you have deleted the product, let me know you've deleted it and I'll issue a refund to you through the payment method you used: PayPal, or Google Checkout. After you've received your refund, you will need to have my permission before you purchase any other DIY Flight Sims items in the future. Unfortunately, I have to do this to prevent anyone from "stealing the store" ~Matt Thomas Intellectual Property Copyrights Items sold by Roger Dodger Aviation, LLC are governed and protected by the copyright laws of the United States of America and international intellectual property agreements. It is illegal for you to distribute our DIY videos, instruction manuals and keyboard templates, regardless of whether you sell them or give them away. All other text, free videos, pictures and images on this website are copyrighted by Roger Dodger Aviation, LLC unless otherwise noted. The 8-point compass rose with wings logo is copyright 2005 by Lindsy Dugan. Trademarks The 8-point compass rose with wings logo is a trademark of Roger Dodger Aviation, LLC. Service Marks "DIYflightsims.com" and "Do It Yourself Flight Simulators" are service marks of Roger Dodger Aviation, LLC. |
Copyright (c) 2005-2013 Roger Dodger Aviation, LLC All rights reserved Items sold by Roger Dodger Aviation, LLC are governed and protected by the copyright laws of the United States of America and international intellectual property agreements Privacy Policy |