|Money back guarantee
|Nearly everyone that buys a DIY Flight Sims product is happy with their purchase, but every once
in a while somebody wants a refund. Here's what you can expect if you request a refund.
First, send an email to Matt Thomas at DIYflightsims@rogerdodger.net within 30 days of your
DO NOT request a chargeback from your credit card company or you will pay a fee. Most
chargeback fees are $30.00.
I'm going to need to know what was wrong the product you purchased and why you are
requesting a refund. If you tell me you just don't want it, that's pretty lame, and you need a better
reason than that. I'll need to know what I can do to improve the product to prevent future returns.
Once I approve the refund, you will need to delete the product you purchased. We do this
because there is no way to "return it to the store" because the product was downloaded from the
Internet. You will need to delete the product you downloaded, and all backup copies, and
destroy all hardcopies you made of the product.
After you have deleted the product, let me know you've deleted it and I'll issue a refund to you
through the payment method you used: PayPal, or Google Checkout.
After you've received your refund, you will need to have my permission before you purchase any
other DIY Flight Sims items in the future. Unfortunately, I have to do this to prevent anyone from
"stealing the store"
Items sold by Roger Dodger Aviation, LLC are governed and protected by the copyright laws of
the United States of America and international intellectual property agreements. It is illegal for
you to distribute our DIY videos, instruction manuals and keyboard templates, regardless of
whether you sell them or give them away.
All other text, free videos, pictures and images on this website are copyrighted by Roger Dodger
Aviation, LLC unless otherwise noted.
The 8-point compass rose with wings logo is copyright 2005 by Lindsy Dugan.
The 8-point compass rose with wings logo is a trademark of Roger Dodger Aviation, LLC.
"DIYflightsims.com" and "Do It Yourself Flight Simulators" are service marks of Roger Dodger
|Copyright (c) 2005-2014 Roger Dodger Aviation, LLC